Applications Analyst

Employment Type: Permanent

Job Number: 27023

Compensation: 70k/year - 113k/year

Job Description

Application Analyst

Position Summary:

This role involves planning, analyzing, and implementing IT systems, consulting with business users to understand their requirements, and providing guidance to junior analysts.


  • Consulting with internal customers to analyze operational processes and recommend technology solutions.
  • Evaluating user requests for feasibility and compatibility with existing systems.
  • Installing and testing hardware/software and coordinating program implementations.
  • Monitoring systems and initiating corrective actions, ensuring accuracy and clarity of documentation.
  • Resolving operational issues and providing user support and training.
  • Enforcing technical and procedural standards, and participating in disaster recovery testing.
  • Ongoing learning to enhance technical skills; performing other related tasks as needed.


  • Bachelor’s in Computer Science/Engineering or similar, with 2 years’ specific experience, or 6 years’ combined education, training, and experience.
  • Experience in systems analysis, software development, or system configuration.
  • Availability for 24/7 system support; valid driver’s license.

Technical Skills:

  • Proficiency in information systems analysis, SDLC, ITIL framework.
  • Advanced skills in change management and client-based applications.
  • Abilities in system design, priority setting, and advanced communication.
  • Programming knowledge, especially in C# .net,, VB6, Oracle SQL, PL/SQL.
  • Familiarity with CGI’s PragmaLine and PragmaCad or similar systems is a plus.


  • Certification in one of the programming languages mentioned is preferred.

The role requires regular interaction with users from other work groups for information clarification, problem-solving, and technical assistance.