Dynamics 365 Functional Lead

Employment Type: Permanent

Job Number: 27023

Job Description

Dynamics 365 Functional Analyst


  • Partner with business leaders to define business requirements and Key Performance Indicators (KPI) 
  • Develop technical specifications for the customizations and provide estimates
  • Guide and oversee developers on implementation processes 
  • Perform configurations and extensions within D365 in Finance and Operations (F & SCM)
  • Develop test scenarios and test scripts to validate changes within ERP system
  • Drive seamless integration between D365 and the broader IT systems
  • Ensure D365 application response times meet the needs of the distributed global team and identify opportunities for performance improvements
  • Provide technical support and training for D365 F & SCM end-users
  • Prepare development progress updates and document ERP processes
  • Maintain centralized and accurate master data repositories (Customer, Product, etc.)
  • Configure user roles and permissions within D365 to enable the right level of segregation of duties (SOD) for end-users
  • Follow industry ERP trends and share knowledge and best practices as needed
  • Uphold our Core Values and be a valuable member of the Four Hands team
  • Other tasks as assigned by Management 

The Ideal Person:

  • Bachelors Degree in Information Technology, Computer Science, or a related degree
  • 4+ years of experience working in a lead role on a global ERP implementation project (D365 F & SCM preferred)
  • Experience in Consumer Packaged Goods industry required
  • Knowledge of D365 F & SCM marketplace products and their differentiated capabilities 
  • Experience with master data management and governance of user security 
  • Understanding of order to cash, procure to pay, and finance business processes 
  • Certification in D365 ERP and ERP business process integration is preferred
  • Strong organizational and time management skills
  • Exceptional interpersonal, collaboration, and communication abilities
  • Excellent analytical and problem-solving skills