Employment Type: Permanent
Job Number: 27023
Compensation: 140k/year - 160k/year
IT Director - Tech Services
Location: Dallas / Ft. Worth metroplex
Length: Full Time
Requirements: Candidates must have hospital experience and a Bachelor’s degree with six years of management experience; advanced degree is a plus.
Role: The Director of IT, Technology Services will oversee end-user technology equipment and services, including desktop/laptop support, IS Service desk, call center / PBX, and voice communication systems. The role involves ensuring high-quality customer service in a 24x7x365 environment, leading migration to new technologies, forecasting resource needs, and leveraging ITSM policies. The Director will also participate in projects, assess risks, implement countermeasures, and lead the design and development of new services.