Senior Operations Engineer

Employment Type: Permanent

Job Number: 27023

Compensation: 110k/year - 140k/year

Job Description

Senior Operations Engineer


Our client is seeking a Senior Operations Engineer for their team. The Senior Operations Engineer will work as a key member of the Operations leadership team, working directly for the Operations Vice President to support and improve operations.You will need complete understanding of day-to-day operations, business acumen to identify, recommend and implement operational improvements that help business efficiency, and more.



●     Operational Improvements

●     Thorough understanding of the operations systems (Liftkeeper)

●     Work on business continuity plan

●     Routing Management

●     Prepare monthly route sheets, working with Branch Leaders and Division VPs

●     Maximize Routing efficiencies

●     Data Analysis & Synthesis

●     Compile and analyze quantitative data in Excel, Smartsheet, Tableau/ Power BI

●     Review compiled spreadsheets for accuracy against source data and trends

●     Source relevant information related to target companies, target markets and geographies

●     Locate key vendors to support specific operations execution challenges

●     KPI Reporting/ Tracking

●     Manage regular KPI dashboards and reporting

●     Review KPI data to help identify areas for improvement or business issues

●     Develop new KPI’s and interpret trends and insights, ideally turning them into actionable recommendations



●     Preferred 4-Year Engineering Degree or equivalent

●     2+ years’ professional work experience

●     3+ years experience with Python & SQL

●     Experience with Transportation Management/Fleet Management and/or Routing Optimization

●     Preferred experience in the Elevator Industry or similar service area

●     Expertise with Excel and PowerPoint

●     Ideally experience with PowerBI (or Tableau)

●     Attention to detail with a passion for catching all typos and grammatical errors

●     Strong communication skills, both written and oral

●     Highly organized and capable of juggling multiple and competing priorities in parallel  

●     Experience with Smartsheet a plus

●     Strong collaboration skills, known for being a team player

●     Demonstrated willingness to learn, work hard and support any number of admin and analytical duties  

●     Experience in service industry and/or real estate or construction a plus